Customer Help

Please return goods within 30 days of receipt.

In case of refund, packaging must be unopened and the item unused. 

Please visit our refund & returns page for full T&C.

Refunds & Returns Policy

If you have received something you haven’t ordered, please take a photo and email us at earliest stage to sales@tiktech.ie and we will contact you to confirm details of the item.

Once details of the item is confirmed and we agree to exchange/ refund, you can send it back to us and we’ll refund you as soon as it arrives back at our warehouse.

Click here to see the returns options available to you. If you choose to return through another method, it’s your responsibility to pay for your return.

Fill in the section on the back of your delivery slip to say the item is incorrect and put it inside your parcel when you send it back. Please ask for proof of postage – we may need to see this at a later date.

If you still want the item and it’s still in stock, please order it through our website as normal. The easiest way to do this is to log into My Account, view your original order and add the items to your shopping bag.

Please ensure to check the package for any damage before you sign off on it. If there is obvious damage, please do not accept the package so that it can be returned.

If you have received your order and found out that it has been damaged, please take clear photos and contact us by email at sales@tiktech.ie at your earliest convenience.

Please send your return items to

Unit M1 ,

Roselawn Shopping Centre,

Blanchestown,

Dublin 15 ,

Ireland ,

Eircode: D15 PDN1.

Customer support is available through email at sales@tiktech.ie or you can call us at +353 1 5997700

Yes, you can change the postal address free of charge if the package has not been dispatched. However, if the order has been dispatched it would be out of our control. 

We aim to ship packages on the same day if we receive the order before 1pm so we advise that you contact us as soon as possible by calling +353 1 5597700.

Yes, you can change amend the order if the package has not been dispatched. However, if the order has been dispatched it would be out of our control. If and where additional charges apply, they shall be born by the customer.

We aim to ship packages on the same day if we receive the order before 1pm so we advise that you contact us as soon as possible by calling +353 1 5597700.

Most items on our site are held in stock however should an item appear ‘out of stock’ you can pre-order and we will keep you updated with details of next delivery.